Privacy Policy

Last Updated: February 1, 2026

1. Information We Collect

We collect the following information when you interact with our services:

• Personal Information: When you sign up for our SMS program, we collect your first name, last name, phone number, and email address.
• SMS Consent Preferences: Your selection regarding marketing and non-marketing message preferences.
• Technical Information: IP address, browser type, device information, and pages visited on our website.
• Communication Data: Records of your SMS interactions (opt-in, opt-out, HELP requests).

2. How We Use Your Information

We use your information for the following purposes:

• To send you AI call summaries and promotional SMS messages based on your consent preferences.
• To manage your SMS subscription and process opt-out requests.
• To provide customer support and respond to inquiries.
• To improve our services and website functionality.
• To comply with legal obligations (TCPA, A2P 10DLC regulations).

3. SMS/Text Messaging Program Details

By opting into our SMS program, you consent to receive automated text messages from NEXIS VOICE.

• Message Types: AI call summaries (non-marketing) and promotional offers (marketing).
• Frequency: Approximately 2-4 messages per month.
• Opt-Out: You can cancel at any time by replying "STOP" to any message.
• Support: Reply "HELP" for assistance or contact [email protected] or 708-972-0005.
• Charges: Message and data rates may apply depending on your mobile carrier plan.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our website:

• Essential Cookies: Required for basic website functionality and form submission.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• No Third-Party Advertising Cookies: We do not use cookies for third-party advertising or tracking across other websites.
• Your Control: You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information:

• Secure transmission of data using encryption (HTTPS/SSL).
• Restricted access to personal data to authorized personnel only.
• Regular security assessments of our systems.
• Secure storage of SMS consent records as required by carriers.

6. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-Out: Opt out of SMS messages at any time by replying STOP.
• Complaints: Lodge a complaint with relevant data protection authorities.

To exercise these rights, contact us at [email protected].

7. Mobile Information Sharing Statement (Required)

NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES FOR MARKETING PURPOSES.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade phone numbers or SMS consent data to any third parties.

8. Contact Us

If you have questions about this Privacy Policy or our SMS practices:

NEXIS VOICE
3663 Reddington Cir
Elgin, IL 60124
708-972-0005
[email protected]
Website: https://nexisvoice.com

This Privacy Policy may be updated periodically. Please check back for the latest version.